Return, Exchange & Cancellation Policies

 

Cancellation of order

1. If the order is cancelled within 14 days from the day it was received then a cancellation fee of the lower of 5% of the paid price and 100 NIS,  plus shipping costs, may be applied
2. If an order is cancelled after 14 days then it is considered a “return”, so please follow the instructions in the Returns section below

Returns 

1. Returns will be accepted up to 30 days from the day it was received if the Product is returned in its original package, in a new condition, with all the parts, and without any physical damage.
2. A full refund will be issued, less shipment and possible re-stocking fee of up to 15% of the Product price, which may be applied, depending of the condition of all the parts.
3. After 30 no refund will be provided however the Product is covered under the provide warranty.
4. If you are eligible for return, please complete the “request for return” form at http://coraldrowningdetection.com/ask-for-return/. You will need to provide a proof of purchase and the CORAL MANTA ID that can be found in the box, or at the “About” page in the CORAL MANTA App

Refunds 

• Once your return is received and its state is confirmed the purchase price less shipping and/or restocking fees will be processed, and a credit will be applied to your credit card or pay-pal account within 5 business days.

Shipping for repairs and exchanges

1. Any shipping for repairs or exchanges that are under warranty and/or are eligible for repair / exchange will be paid by Company
2. All other shipments will be paid by the customer
3. To arrange shipment for return, or repair, or exchange, please use the http://coraldrowningdetection.com/ask-for-return/. form

CORAL DETECTION SYSTEMS LTD

Unit 150, Kibbutz Hahortrim, Israel 30870

+1-888-567-0356